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CHAPTER 14- CREATING COLLABORATIVE PARTNERSHIP

CHAPTER 13 - E-BUSINESS

CHAPTER 12 - INTEGRATING THE ORGANIZATION FROM END TO END (ERP)

CHAPTER 11 - BUILDING A CUSTOMER-CENTRIC ORGANIZATION - CUTOMER RELATIONSHIP MANAGEMENT

CHAPTER 10 - EXTENDING THE ORGANIZATION - SUPPLY CHAIN MANAGEMENT

CHAPTER 9 - ENABLING THE ORGANIZATION - DECISION MAKING

CHAPTER 8 - ACCESSING ORGANIZATIONAL INFORMATION - DATA WAREHOUSE

CHAPTER 7 - STORING ORGANIZATIONAL INFORMATION

CHAPTER 6 : VALUING ORGANIZATIONAL INFORMATION

CHAPTER 5 : ORGANIZATIONAL STRUCTURES THAT SUPPORT STRATEGIC INITIATIVES

CHAPTER 4 : MEASURING THE SUCCES OF STRATEGIC INITIATIVES

CHAPTER 3 : STRATEGIC INITIATIVES FOR IMPLEMENTING COMPETITIVE ADVANTAGE